Please enable JavaScript in your browser to complete this form.
Please enable JavaScript in your browser to complete this form.
Sorry, this form is not available from your location.
Your Email
*
Your Department
*
Adult Services
Circulation
Technical Services
Youth Services
Administration/Other
Category
*
Select Issue Category
Koha – Acquisitions
Koha – Cataloging & Serials
Koha – Circulation
Koha – ILL (Including SearchOhio)
Koha – Notices
Koha – Patron Account
Koha – Searching (staff interface)
Koha – Feature/Improvement Request
Koha – Other (specify in description)
Aspen – Grouped Works
Aspen – Lists
Aspen – My Account (Patron Account)
Aspen – Overdrive/Hoopla Integration
Aspen – Searching/Catalog
Aspen – Feature/Improvement Request
Aspen – Other (specify in description)
WPPL Connect Mobile App
Description of Issue/Request
*
Briefly describe your issue or request.
Mobile Device Platform
*
Android – Phone
Android – Tablet
Android – Other (List in details)
iOS – iPhone
iOS – iPad
iOS – Other (List in details)
MacOS
Details of Issue/Request
*
Please fully describe the issue or request. If there is a desired outcome or resolution, please include that as well.
Koha/Aspen Staff Login
For Koha issues, and Aspen issues using a staff login, please enter your staff login (e.g. circ2, jdoe, etc.)
Patron Card Number/Link
If the issue involves a patron account, include the Patron’s library card number. A link to the patron in Koha is also acceptable.
Item Barcode/Link
If the issue involves a specific item, include the item barcode. A link to the item in Koha is also acceptable.
Do you have Patron, Item, or Staff Login information to enter?
*
No, I do not have any staff login, patron card, or item information to enter.
Yes, I need to enter some information above.
Screenshots
Drag & Drop Files,
Choose Files to Upload
You can upload up to 5 files.
If you have screenshots of your problem or issue, please upload them here. (.jpg, .jpeg, .png files only)
Submit Ticket